HOW TO LOOK AFTER YOUR CARRÉ JEWELLERY
Your Carré jewellery is carefully designed and created. It is made from precious metals and real gemstones. The essential elements of our designs include gemstone settings, delicate wires and chains. With the proper care, your jewellery will stay beautiful for many years to come.
You should regularly check the settings and shape of your jewellery. When you wear your jewellery, it gets exposed to regular wear and tear, which can cause the jewellery to become bent out of shape, or the stones to fall out.
If your Carré jewellery is out of shape or broken, please contact our customer service. We will help you with your best options for maintenance and reparations.
TIPS & TRICKS
General things you can do to keep your jewellery looking beautiful for many years to come. If an accident happens, you can always get your Carré jewellery repaired, polished, cleaned or re-plated at our Carré branded stores, or by contacting our customer service at carre@carre.dk.
SLEEP
Take off your jewellery before going to sleep, shower and exercise. Thereby you will avoid your jewellery being exposed to a lot of wear, moisture, sweat and impacts.
EXPOSURE
Make sure your jewellery does not come into contact with beauty products, fragrances and cleaning products. Especially pearls and some gemstones can be sensitive to the oils and chemicals, these products contain.
DROPS
Handle your gemstones with caution. Avoid dropping them on a hard floor or exposing them to hard bumps, as they can take damage or break.
RINGS
Contact customer service if your ring is out of shape - we can likely help you get it back in shape. Ring shanks can take shape from your finger when worn – the more delicate the ring shank, the easier it can change its shape.
BRACELETS
Contact customer service if your bracelet is broken or out of shape - we can likely help you get it back in shape. Armrings can take shape from your wrist when worn and bracelets can break due to daily wear and tear.
CHAINS
Be aware of your chain getting stuck in your clothes, hair or buttons. A sudden pull can cause them to break. Regardless of their quality, the links are delicate and can break when pulled.
LOCKS
Regularly check your gemstone settings and chain locks. If your gemstone or lock feels loose, please contact our customer service to get an assessment.
STORAGE
Store your jewellery in your Carré jewellery box or tray. The jewellery box holds the jewellery protected and will keep it beautiful for longer.
HOW TO LOOK AFTER YOUR GOLD PLATED JEWELLERY
Your gold-plated Carré jewellery is made of sterling silver. It contains 92,5% pure silver - the rest are alloys. Carré jewellery is guaranteed to be nickel-free. Your gold-plated jewellery has a surface treatment that will fade over time, dependent on frequency of use, acidity in your skin and storage of your jewellery.
When the surface fades, your gold-plated jewellery can be re-goldplated. This is a service we can help you with. Please contact our customer service and we will do our best to make your jewellery as good as new again.
HOW TO LOOK AFTER YOUR SILVER JEWELLERY
Your silver Carré jewellery is made of sterling silver. It contains 92,5% pure silver - the rest are alloys. Carré jewellery is guaranteed to be nickel-free. Your silver jewellery will oxidise naturally over time and can become unclean from dirt and grime. Especially in holes or around gemstones, grime and dirt can occur, which is not polished naturally when worn. Your silver jewellery can be cleaned from grime using a bit of warm water, soap and a toothbrush. If your silver jewellery has naturally oxidised, it can be polished with a jewellery cloth. Contact one of our stores, where we can help you polish your silver jewellery.
If your silver jewellery has had a surface treatment, such as oxidising, it will wear off over time. Oxidising is the artificial ageing of your jewellery and fades over time, dependent on frequency of use, acidity in your skin and storage of your jewellery. Your oxidised jewellery can be re-oxidised when it fades. This is a service we can help you with. Contact our customer service, where we will do our best to make your jewellery as good as new again.
HOW TO LOOK AFTER YOUR 9 & 10 KARAT GOLD JEWELLERY
Your jewellery in 10 karat gold contains 41,7% pure gold, and your 9-karat gold jewellery contains 37,5% pure gold. The rest is silver and other alloys. Carré jewellery is guaranteed nickel-free.
Your gold jewellery can become dirty from dirt and grime. Especially in holes or around gemstones, grime and dirt can occur. Your gold jewellery can be cleaned from grime using a bit of warm water, soap and a toothbrush. If your gold jewellery has naturally oxidised, it can be polished with a jewellery cloth. Contact customer service, where we can help you polish your gold jewellery.
The settings of your gold jewellery should be regularly checked. When your jewellery is worn, it is exposed to common wear and impacts, which can cause the gemstones to detach. If a gemstone is loose, we can offer a repair from our goldsmith.
Your gold jewellery – particularly rings and bracelets – can be bent out of shape. Chains are fairly delicate and can break if pulled. This occurs as a part of the regular wear and tear of your jewellery. We can offer a service, to get your jewellery back in shape. If your jewellery is bent out of shape or broken, we can offer a repair from our goldsmith.
HOW TO CARE FOR YOUR GEMSTONE JEWELLERY
Each gemstone is unique in colour and composition - and also in the way they need their own care. In our gemstone lexicon, you can read more about how to clean and look after each gemstone, as well as learn more about their symbolism, history, and gemmology.
Learn more about gemstone symbolism in our large Gemstone Encyclopedia here.