All our silver jewellery is made of 925 sterling silver, which is naturally free of nickel and other allergenic substances.

Our gold-plated jewellery is plated with 18-karat gold, which is a very durable coating. Our rings have a gold plating of 2 microns, while all other gold plated products have a gold plating of 1 micron.

Our gold is made in 9, 10 or 18 karat gold, which naturally retains its beautiful golden colour. Learn more about our real gold here .

We aim to deliver your product within 1-3 business days and ship parcels with GLS. If you order before 12:00 on a weekday, your parcel will be shipped the same day. 

Returns are easy through our returns portal, and you can return the jewellery within 14 days of receiving it. You can also return it for free in our store. 

Carré only uses genuine gemstones, which can vary in colour and expression from stone to stone, making each piece of jewellery completely unique.

If you have a wish for a specific colour shade or shape, for example with pearls, you can write it in the comment field with your order - and we will do our best to accommodate your request.

You always receive a beautiful jewellery box when you order online or in our store.

When you check 'gift wrapping' in your cart, we include a beautiful gift bag that you can use to wrap your jewellery. If you want more than one gift wrapping per order, you must go to gift wrapping and add your desired quantity to the cart.

We offer a 14-day return period from the day you are to give the gift - just write the date the gift is to be given in the comment field in your cart - and we will gladly extend the return period.

With the right care, your Carré jewellery can last for many years. We recommend that you take off your jewellery when you sleep, shower, exercise, or do physical manual work - this way you avoid knocks that can scratch the stones, and you avoid your bracelet getting caught on something and being torn apart.

You can learn more about care in our guide to jewellery care here.