All our silver jewellery is made of 925 sterling silver, which is naturally free of nickel and other allergenic substances.

Our gold-plated jewellery is coated with 18-karat gold, which is a very durable coating. Our rings' gold plating is 2 microns, while all other gold-plated products are 1 micron.

Our gold jewellery is made of 9, 10, or 18-karat gold, which naturally retains its beautiful, golden colour. Learn more about our real gold here.

We strive to deliver your product within 3-10 business days, depending on where you're shopping from, and send international packages with UPS. If you order before 12:00 on a business day, your package will be sent the same day.

You may experience longer delivery times during Black Friday.

We offer a 14-day return period from when you receive, your package. Returning your item is easy - just fill out the return form that comes with your order and buy a label and send the package back to us. See the full guide here.

We offer extended return rights on all gifts purchased from 10-11-25 until 24-12-25. Gifts bought during this period can be exchanged until 10-01-26.

Please note in the order comment that it is a Christmas gift, or tell the staff in the store.

Carré only uses genuine gemstones, which can vary in colour and expression from stone to stone, making each jewellery completely unique.
If you have a wish for a specific colour shade or shape, for example of pearls, you can write it in the comment field with your order - we will do our best to accommodate your wish.

You will always receive a beautiful jewellery box when you order online. When you check 'gift wrapping' in your cart, we include a beautiful gift bag that you can use to wrap your jewellery. If you want more than one gift wrapping per order, you must go to gift wrapping and add your desired quantity to the cart.

We offer a 14-day return from the day you are to give the gift - just write the date the gift is to be given in the comment field in your cart - and we will gladly extend the return period.