All our silver jewellery is made of 925 sterling silver, which is naturally free of nickel and other allergenic substances.

Our gold-plated jewellery is coated with 18-karat gold, which is a very durable coating. Our rings' gold plating is 2 microns, while all other gold-plated products are 1 micron.

We offer extended returns on all gifts purchased from 10-11-25 until 24-12-25. Gifts bought during this period can be exchanged until 10-01-26.

Please note in the order comment that it is a Christmas gift, or tell the staff in the store.

The Atelier collection is handmade in our workshop in Copenhagen from recycled gemstones, and some jewellery also contains recycled jewellery parts and metals.

We strive to deliver your product within 3-10 business days, depending on where you're shopping from, and send international packages with UPS. If you order before 12:00 on a business day, your package will be sent the same day.

We offer a 14-day return period from when you receive your package. Returning your item is easy - just fill out the return form that comes with your order and buy a label and send the package back to us. See the full guide here.

With the right care, your Carré jewellery can last for many years. We recommend that you take off your jewellery when you sleep, shower, exercise, or do physical manual work - this way you avoid knocks that can scratch the stones, and you prevent your jewellery from catching on something and breaking.

Remember that we offer free cleaning of your Carré jewellery in our store in Copenhagen.

You can learn more about care in our guide to jewellery care here.

Carré only uses genuine gemstones, which can vary in colour and expression from stone to stone, making each jewellery completely unique.
If you have a wish for a specific colour shade or shape, for example pearls, you can write it in the comment field with your order - we will do our best to accommodate your wish.

You always receive a beautiful jewellery box when you order from Carré online or in our store.

When you check 'gift wrapping' in your cart, we include a beautiful gift bag that you can use to wrap your jewellery. If you want more than one gift wrapping per order, you need to go to gift wrapping and add your desired quantity to the cart.

We offer a 14-day return period from the day you are to give the gift - just write the date the gift is to be given in the comment field in your cart - and we will gladly extend the return period.