All our silver jewellery is made of 925 sterling silver, which is naturally free of nickel and other allergenic substances.

Our gold-plated jewellery is plated with 18-karat gold, which is a very durable coating. Our rings have a gold plating of 2 microns, while all other gold plated products have a gold plating of 1 micron.

Our gold is made in 9, 10 or 18 karat gold, which naturally retains its beautiful golden colour. Learn more about our real gold here .

We offer extended returns on all gifts purchased from 10-11-25 until 24-12-25. Gifts bought during this period can be exchanged until 10-01-26.

Please note in the order comment that it is a Christmas gift, or tell the staff in the store.

We strive to deliver your product within 3-10 business days, depending on where you're shopping from, and send international packages with UPS. If you order before 12:00 on a business day, your package will be sent the same day.

We offer a 14-day return period from when you receive, your package. Returning your item is easy - just fill out the return form that comes with your order and buy a label and send the package back to us. See the full guide here.

Carré only uses genuine gemstones that can vary in colour and expression from stone to stone, making each piece of jewellery completely unique.

If you have a request for a specific colour shade or shape of, for example, pearls, you can write it in the comments field with your order - we will do our best to accommodate your request.

You always receive a beautiful jewellery box when you order online or in our store.

When you check 'gift wrapping' in your cart, we include a beautiful gift bag that you can use to wrap your jewellery. If you want more than one gift wrapping per order, you must go to gift wrapping and add your desired quantity to the cart.

We offer a 14-day return period from the day you are to give the gift - just write the date the gift is to be given in the comment field in your cart - and we will gladly extend the return period.

With the right care, your Carré jewellery can last for many years. We recommend that you take off your jewellery when you sleep, shower, exercise, or do physical manual work - this way you avoid knocks that can scratch the stones, and you avoid your bracelet getting caught on something and being torn apart.

You can learn more about care in our guide to jewellery care here.